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Soft Drink Company Internal Brand Messaging (NDA in Place)

Three Lions Food Truck Branding

TBD Stadium Concessions

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Learn from the Savants of Experience: Warby Parker

Six months ago I read about a New York City based company named Warby Parker which sold prescription eye-glasses online. At the time I was not interested in purchasing and browsed the website quickly. They escaped from my mind until I saw a co-worker with new glasses and asked her about them. She mentioned Warby Parker. That night I went to the website and over the next couple weeks went through their sales process. What I came away with was the utmost respect for the company, a great product, and the best e-commerce experience I have ever had. It was the calculated, but organic, experience that resonated with me.

Warby Parker aligns their branded sales process around the company’s vision, action, expression, and experience. It is this alignment that creates brand advocates because it goes beyond the typical “sell-a-product” and engages the customer on an emotional level. Below are a few of my experiences with the brand that made me think twice of how companies can connect emotionally with customers.

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3 Tips For Leading (Your Team) In A Design Presentation

Here are three tips to help any leader who is mentoring presentation-capable designers. The key to leading design presentations isn’t about being in the spotlight but by creating appearances and knowing when to step in to make thoughtful and impactful comments.

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Curated Reading: Volume 02 / October 10, 2011

Welcome to Volume 2 of a fairly new feature on the site entitled “Curated Reading”. For the past couple weeks I have been saving articles I find interesting and then pick the best of the bunch for you. Let me know if you have other articles or books I should be reading.

This collection has been inspired by Steve Jobs. The man who I believe is the greatest visionary of our time. He taught me to look to the future for inspiration now, to not give up on a vision, and that editing your work is the most important part of design.

Continue reading “Curated Reading: Volume 02 / October 10, 2011” »

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How to Keep Your Design Vision On Track

We have all been there – you work day and night with your team to develop an amazing solution. You create a great presentation filled with impeccable research and beautiful illustrations. You even have design prototypes created for extra impact. And then… SUCCESS! The client loves everything about it!

Then, in some strange twist of fate, conversation and direction shifts in subsequent meetings. Changes occur. Your design is dancing into the “safe” territory. The research is forgotten and you lose the momentum of the great idea. It is now just an “okay” idea. Your team is flustered and you believe you have failed because “okay” design is the real archenemy of “great” design. You hang your head and shake your fist to the typography god Spiekermann and the star-crossed Beirut.

“What went wrong?!” you scream. “What… went… wrong…?”

The project’s downfall most likely related to management of the overall design vision. The design vision is the structure of the project. It is the framework of information and concepts that the client’s decisions will be based on. Building a design vision will allow the project to flourish in conjunction with client comments because they will feel more comfortable with perceived risks.

How do you keep your design vision on track? Well here is an approach that has worked for me multiple times – reducing the need for “options” and focusing myself on the solutions.

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Don't Let Today's Work Overwhelm Tomorrow's Strategy
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Friday Fresh: A Primer On Design Leadership

Design leadership is crucial for the success of your team’s solutions. Management keeps the teams in check and on a direct path when it is needed, but rarely lets the team create truly innovative solutions based on their own insights. Leadership allows for exploration. Sure, management has its place, but it is leadership that pushes individuals and your team to the next level.

This is a quick primer of the design leadership process. Each team will be different with different personalities but the ideas below should help you develop a framework on how to approach your next project.

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Two Ways to Build Your Design Confidence.

We all have ideas, but not all of us know how to put those ideas into action. These ideas stay in our head instead of being developed into physical form. What could be stopping you from acting on these creative impulses? Maybe it is a lack of design-confidence?

Self-confidence is the feeling of trust in one’s abilities, qualities, and judgment. As designers we do not just have to develop self-confidence, we need to develop “design-confidence”. Design-confidence is the feeling of trust in your design process and creative ideas. Design-confidence allows your process to flourish because you no longer have the insecurity of your ideas not measuring up to whatever standard you are trying to reach. By developing design-confidence we no longer look at our grand, innovative ideas with fear, we learned to quell our natural instincts of flight and let our creative instincts take over.

Here are two ways to begin or continue building your design-confidence at the beginning and the end of your projects.

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Fresh Friday: Two Stories of Following Passion

Friday Fresh is a series of articles detailing issues, questions, answers, inspiration and more within a creative work environment. Its quick and its dirty but I hope it gets you riled up to create conversation both within the design community and your peers at work. These articles are, in essence, thoughts from my sketchbook. If there is a topic you would like to discuss, or have any comments, please feel free to leave a message at the bottom of this post.

Passion. Everyday there are people making their dreams come true through hard work, dedication, and passion. Last week I went to brunch with a few friends. During conversation one of them brought up the fact they used to love to write but had not done so in some time. I encouraged them to pick up the pen again. To follow that dream of being a writer. Follow the passion.

In life we typically lack the confidence to execute dreams. Dreams are risky because they tend to be big ideas. We also have friends and family that try to keep us on a path of least resistance. They want us to succeed and be happy, but they also do not want us to risk everything in the pursuit of that happiness. They are trying to protect us.

It is up to each of us to CREATE our own path through our actions and our decisions. I wrote about this a few weeks ago in my post titled “STOP TALKING ABOUT IT AND DO IT”. Sacrifice, focus, strength, and support can help you on your path to your dreams. Below are examples of two individuals who followed a singular notion with passion. I hope you find them as inspiring as I have.

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3 Ways To Break A Creative Block

As creatives we must consistently perform at a high level to develop innovative solutions for our clients. Sometimes, however, we get bogged down with stress, our creative juices slow, and we hit a wall. We begin to see our work as mediocre, and try as we might, we just can’t seem to take it to the next level. Creative block has set in.

Developing a few exercises to break down that creative block is important. It keeps your mind nimble and ready to perform at the high level you are expected to. Below are a few exercises I have done myself. Hopefully, they can set you on a path to create your own.

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5 Steps To A More Productive Day

Whether your being pulled into a meeting about a future meeting, talking with a chit-chatty coworker, or being sucked into the black hole of email – there are always distractions. This post reveals five easy steps on how to create a more productive work environment for yourself.

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