When things are not going to plan everyone is running to find a “fix.”
The ideas for solutions start coming from everyone. Developers become business development experts. UXers understand what developers should do to increase work flow. Project Management believes the entire process has broken. Everyone comes to the table with huge shifts in strategy, execution and management without knowing all the details. I call these solutions “hammers.” And sometimes you need a “hammer.” Sometimes the problem is big enough and you have to break something down and completely rebuild it.
But the first aim of a leader is to not find a hammer – but to identify the problem and see what tools your team really needs.
If you only need a screwdriver to tighten something up, and you brought a hammer, you are just going to make a mess.
September 2, 2014